Grubhub
AvailableOrder management and customer insights for Grubhub marketplace
API Key Authentication
Paste your API key from the provider's dashboard. DMHub encrypts and stores it securely.
- 1Copy your API key from the provider's settings
- 2Paste it into DMHub's integration setup
- 3DMHub verifies the connection and starts syncing
Included in All Plans
Every DMHub plan includes access to all integrations. No add-ons, no hidden fees.
Why Grubhub + DMHub?
Grubhub order events flow into DMHub for instant WhatsApp confirmations with restaurant prep time and driver assignment details
Post-delivery WhatsApp follow-ups collect feedback directly from the customer, bypassing Grubhub's platform and building your review pipeline
Grubhub customer data enriches DMHub profiles so you can identify repeat delivery customers and convert them to direct ordering
Menu sync between Grubhub and DMHub lets your AI agent answer product questions and suggest orders via WhatsApp
Real-World Use Cases
Order Status Pipeline
A Grubhub order is placed. DMHub sends a WhatsApp message when the restaurant confirms, another when the food is being prepared, and a final alert when the driver is 5 minutes away — keeping the customer informed at every step.
Direct Ordering Conversion
After a Grubhub delivery, DMHub sends a WhatsApp message with a 20% discount code for ordering directly next time. Restaurants save on marketplace fees while building a loyal WhatsApp-based customer base.
Reorder Reminders
DMHub tracks Grubhub order frequency and sends a WhatsApp nudge when a regular customer hasn't ordered in their usual timeframe — 'Missing your Friday night pizza? Order now and get free garlic knots.'
How to Connect Grubhub
- 1
Enter your Grubhub API key and Store ID in DMHub's integration settings
- 2
DMHub syncs your Grubhub menu and begins listening for order webhooks
- 3
Each order lifecycle event — placed, confirmed, picked up, delivered — triggers a DMHub notification
- 4
Customers receive WhatsApp updates at each stage with personalized messaging from your brand
Works Worldwide
Grubhub serves thousands of restaurants across the United States. DMHub connects Grubhub orders to WhatsApp, enabling restaurants in every US market to build direct customer relationships through the messaging channel with the highest engagement rates.
Ready to connect Grubhub?
Sign up for free and connect Grubhub to your DMHub workspace in minutes.
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