API Key Authentication
Paste your API key from the provider's dashboard. DMHub encrypts and stores it securely.
- 1Copy your API key from the provider's settings
- 2Paste it into DMHub's integration setup
- 3DMHub verifies the connection and starts syncing
Included in All Plans
Every DMHub plan includes access to all integrations. No add-ons, no hidden fees.
Why SendGrid + DMHub?
SendGrid email delivery events (opens, clicks, bounces) sync to DMHub, revealing which contacts to reach via WhatsApp instead
Bounced and undeliverable emails in SendGrid trigger automatic WhatsApp fallback messages in DMHub to maintain communication
SendGrid transactional email templates can be mirrored as WhatsApp messages in DMHub for critical notifications that must be seen
Email engagement data from SendGrid enriches DMHub customer profiles for smarter channel selection per contact
Real-World Use Cases
Transactional Email Fallback
A critical order confirmation email bounces in SendGrid. DMHub detects the failure and immediately sends the same information via WhatsApp, ensuring the customer receives their order details regardless.
Email-to-WhatsApp Escalation
A password reset email sent via SendGrid goes unopened for 10 minutes. DMHub sends a WhatsApp follow-up with the reset link, helping the customer complete their action faster.
Engagement-Based Channel Routing
SendGrid data shows a contact hasn't opened any emails in 90 days. DMHub automatically switches their communication preference to WhatsApp for future messages, recovering a lost audience.
How to Connect SendGrid
- 1
Enter your SendGrid API Key in DMHub's integration settings
- 2
DMHub receives SendGrid webhook events for email deliveries, opens, clicks, and bounces
- 3
Email engagement patterns inform DMHub's channel selection for each contact
- 4
DMHub sends WhatsApp messages as fallbacks or primary channel based on contact preferences
Works Worldwide
SendGrid delivers billions of emails for 80,000+ customers worldwide. DMHub complements SendGrid by adding WhatsApp as a delivery channel, ensuring critical messages reach recipients in 180+ countries even when email fails or goes unread.
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