Invoice and Quote Management Through WhatsApp

Emailed invoices take an average of 14 days to get paid. WhatsApp invoices take 3 days. The reason is simple: emails sit in inboxes for hours or days. WhatsApp messages are read within minutes, and a payment link one tap away makes paying frictionless.

DMHub lets you send invoices, quotes, and payment links directly through WhatsApp, turning a traditionally slow process into an instant one.

Sending Invoices via WhatsApp

The Flow

1. Create an invoice in DMHub (or it's auto-generated from an order)
2. DMHub generates a PDF and a payment link
3. A WhatsApp message delivers both to the customer
4. Customer taps the payment link and pays
5. Payment confirmation sent via WhatsApp automatically

The Message

``` Invoice from {{business_name}}

Invoice #{{number}} Date: {{date}} Due: {{due_date}}

{{line_items}}

Total: {{total}}

Pay now: {{payment_link}}

Questions? Just reply here. ```

The attached PDF provides a formal record. The payment link provides instant action.

Sending Quotes via WhatsApp

Quotes that sit in email for a week lose momentum. WhatsApp quotes get responses in hours:

``` Hi {{name}}, here's the quote for {{project_description}}.

{{line_items}}

Total: {{total}} Valid until: {{expiry}}

Reply APPROVE to accept, or let me know if you have questions. ```

When the customer replies APPROVE, DMHub can:

• Convert the quote to an invoice
• Send a payment link for the deposit
• Create a project record
• Notify the team to begin work

Payment Reminders

For overdue invoices, WhatsApp reminders are direct and hard to ignore:

Day of due date: ``` Reminder: Invoice #{{number}} ({{total}}) is due today.

Pay now: {{payment_link}} ```

3 days overdue: ``` Hi {{name}}, invoice #{{number}} is now 3 days past due.

Amount: {{total}} Original due date: {{date}}

Pay here: {{payment_link}} If there's an issue, please let us know. ```

7 days overdue: ``` {{name}}, this is a final reminder for invoice #{{number}} ({{total}}).

Please pay at your earliest convenience: {{payment_link}}

If there's a problem with the invoice, reply here and we'll resolve it. ```

Results

Service businesses using WhatsApp invoicing through DMHub:

• Average payment time: 3.2 days (down from 14.1 days with email)
• On-time payment rate: 82% (up from 54%)
• Quote approval rate: 68% (up from 41%)
• Quote-to-approval time: 6 hours (down from 3.4 days)

Getting Started

Faster payments mean better cash flow. DMHub's WhatsApp invoicing gets you paid in days instead of weeks, with less chasing and more automation.

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Ready to send invoices via WhatsApp? Start free with DMHub — no credit card required.