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Analytics & Dashboard

Know exactly what is working -- and what needs fixing.

Real-time analytics across every metric that matters: revenue, conversation volume, response times, AI resolution rates, customer satisfaction, campaign performance, and more. Customizable KPI cards, conversion funnels, and exportable reports give you the data you need to make better decisions.

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Key benefits

What Analytics & Dashboard does for your business

Revenue intelligence

Track revenue by channel, campaign, segment, and time period. See which WhatsApp conversations convert to purchases and calculate true ROI.

Conversation analytics

Monitor volume, response times, resolution rates, and customer satisfaction scores. Identify peak hours and staff accordingly.

AI performance tracking

See how your AI agents perform: resolution rate, handoff rate, customer satisfaction, and average handle time. Optimize agent behavior with data.

Exportable reports

Export any dashboard view as CSV or PDF. Schedule automated reports to be delivered weekly or monthly to your email.

How it works

Get started in 3 steps

01

Data flows automatically

Every conversation, order, campaign, and customer interaction feeds into the analytics engine. No manual tracking setup required.

02

Customize your dashboard

Pin the KPIs that matter most to your home dashboard. Set alerts for metrics that need attention (e.g., response time over 5 minutes).

03

Act on insights

Drill into any metric to understand the underlying data. Click through from a revenue spike to see the exact conversations and campaigns that drove it.

Use cases

How real businesses use Analytics & Dashboard

Restaurants

Track WhatsApp ordering revenue vs. in-person. See which menu items drive the most WhatsApp orders. Monitor AI booking accuracy.

Multi-location

Compare performance across locations. Identify which locations have the fastest response times and highest customer satisfaction.

Marketing Teams

Measure campaign ROI by tracking the full funnel: broadcast sent, message read, link clicked, purchase made. Optimize spending on what works.

Try Analytics & Dashboard for free

No credit card. No complicated setup. Connect WhatsApp and go.

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WhatsApp Business Analytics | Revenue Dashboard | DMHub