All Features

Automations

Set it once. Let it run forever.

Build powerful automation workflows without writing a single line of code. Trigger actions based on customer behavior, message content, time, or any combination. From welcome messages to win-back sequences to order confirmations -- automations handle the repetitive work so your team can focus on what matters.

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Key benefits

What Automations does for your business

Visual workflow builder

Drag-and-drop automation builder with triggers, conditions, and actions. See your entire workflow at a glance and make changes in seconds.

Behavior-based triggers

Trigger automations when a contact is created, a tag is added, a conversation is opened, a purchase is made, or any other event occurs.

Pre-built templates

Start with proven automation templates for welcome messages, appointment reminders, order updates, feedback requests, and more.

Multi-channel execution

Automations work across WhatsApp, SMS, email, and in-app notifications. Reach customers on the channel they prefer.

How it works

Get started in 3 steps

01

Choose a trigger

Select what starts the automation: a new contact, a specific message keyword, a scheduled time, or a customer action.

02

Add conditions and actions

Build the logic: if the contact is a VIP, send message A. If they haven't visited in 30 days, send message B. Add delays, tags, assignments, and more.

03

Activate and monitor

Turn on the automation and watch it work. Track how many contacts flow through each step and optimize based on results.

Use cases

How real businesses use Automations

Restaurants

Automatically send a feedback request 2 hours after a dine-in reservation. If they rate 5 stars, ask for a Google review.

Dental

When a patient's last visit was 6 months ago, trigger a recall reminder sequence: WhatsApp first, then SMS if no response.

E-commerce

When an order ships, send tracking info via WhatsApp. Two days after delivery, ask for a product review.

Try Automations for free

No credit card. No complicated setup. Connect WhatsApp and go.

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