Comparison

DMHub vs WATI

WATI locks you into WhatsApp-only messaging. DMHub gives you every channel, built-in AI agents, and full CRM -- at a lower price.

DMHub wins in 12 out of 20 feature categories

Feature-by-feature comparison

See exactly what you get with DMHub vs WATI.

Feature
DMHub
WATI
WhatsApp Business API
Instagram DM
Facebook Messenger
Telegram
SMS / iMessage
Web chat widget
AI agents (GPT-4o / Claude)
AI voice note transcription
No-code automation builder
Campaign broadcasts
Built-in CRM
Basic contact list
Revenue & order tracking
Customer segmentation (RFM)
Win-back campaigns
Loyalty program
Pricing model
Per-seat, unlimited messages
Per-conversation pricing
Self-hosting option
Open-source messaging engine
Full REST API
White-label
POS integrations (Square, Toast)

Pricing comparison

Transparent pricing. No hidden fees.

Winner
DM

DMHub

Free plan available. Growth from $79/mo with unlimited messages.

  • AI agents included
  • All channels included
  • Unlimited messages
  • Commerce & loyalty built in
W

WATI

Starts at $49/mo. Per-conversation charges can escalate costs quickly.

Why businesses switch to DMHub

All-in-one platform

No need for 5 different tools. Messaging, commerce, loyalty, and AI in one unified hub.

Setup in 10 minutes

Scan a QR code, connect WhatsApp, and your AI agent is live. No engineering required.

Transparent pricing

Pay per usage, not per seat. Scale from 10 to 10,000 customers without surprise bills.

Built for SMBs

Designed from day one for local businesses — restaurants, salons, clinics, gyms, and more.

Switch from WATI in minutes

Import your contacts, connect WhatsApp, and add every other channel WATI doesn't support. Your first 100 conversations are free.

Migrate from WATI — free
No credit cardLive in 10 minCancel anytime