Comparison

DMHub vs Crisp

Crisp is a clean live chat platform. But it does not do WhatsApp natively, has no commerce features, and charges per-seat. DMHub gives you more for less.

DMHub wins in 9 out of 20 feature categories

Feature-by-feature comparison

See exactly what you get with DMHub vs Crisp.

Feature
DMHub
Crisp
WhatsApp Business API (native)
Via integration (limited)
Instagram DM
Facebook Messenger
Telegram
SMS
Web chat widget
AI agents (GPT-4o / Claude)
MagicReply (basic)
AI Knowledge Base
No-code automation builder
Basic triggers only
Campaign broadcasts
Email campaigns only
Built-in CRM
Contact list
In-chat ordering & payments
Revenue & order tracking
Customer segmentation (RFM)
Win-back campaigns
Loyalty program
Referral program
QR codes / NFC tap-to-chat
Full REST API
White-label

Pricing comparison

Transparent pricing. No hidden fees.

DMHub

Free plan available. Growth from $79/mo with AI, all channels, and commerce.

  • AI agents included
  • All channels included
  • Unlimited messages
  • Commerce & loyalty built in
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Crisp

Free for 2 seats. Pro at $25/mo per seat (no WhatsApp). Unlimited at $95/mo per seat. Costs multiply fast for teams.

WhatsApp-native, not WhatsApp-adjacent

Crisp bolts on WhatsApp through integrations. DMHub is built around WhatsApp from day one -- plus ordering, loyalty, and AI that sells. No per-seat fees.

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DMHub vs Crisp (2026) -- Feature & Pricing Comparison