Comparison

DMHub vs Tidio

Tidio is a great web chat tool. But local businesses need WhatsApp, AI that books appointments, and real commerce features. That's DMHub.

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DMHub wins in 8 out of 20 feature categories

Feature-by-feature comparison

See exactly what you get with DMHub vs Tidio.

Feature
DMHub
Tidio
WhatsApp Business API
Limited (via integration)
Instagram DM
Facebook Messenger
Telegram
SMS
Web chat widget
AI agents (GPT-4o / Claude)
Lyro AI (limited)
AI voice note transcription
No-code automation builder
Campaign broadcasts
Email only
Built-in CRM with orders
Basic visitor tracking
Revenue & order tracking
Customer segmentation (RFM)
Win-back campaigns
Loyalty program
Pricing model
Per-seat, unlimited messages
Per-operator + AI usage fees
Self-hosting option
Open-source messaging engine
Full REST API
White-label
POS integrations (Square, Toast)
Shopify only

Pricing comparison

Transparent pricing. No hidden fees.

DMHub

Free plan available. Growth from $79/mo with AI agents included.

  • AI agents included
  • All channels included
  • Unlimited messages
  • Commerce & loyalty built in
T

Tidio

Free limited plan. Communicator from $25/mo per operator. Lyro AI $39/mo extra.

Go beyond web chat

Tidio handles your website. DMHub handles your website, WhatsApp, Instagram, Telegram, SMS, and every walk-in QR scan. All from one inbox.

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