Comparison

DMHub vs LiveChat

LiveChat is the gold standard for website chat. But your customers don't just visit your website — they message you on WhatsApp, Instagram, and SMS. DMHub handles all of it in one inbox, with AI that works 24/7.

DMHub wins in 10 out of 20 feature categories

Feature-by-feature comparison

See exactly what you get with DMHub vs LiveChat.

Feature
DMHub
LiveChat
WhatsApp Business API (native)
Via integration (limited)
Instagram DM
Facebook Messenger
Telegram
SMS
Web chat widget
AI agents (GPT-4o / Claude)
ChatBot (separate product, extra cost)
AI voice note transcription
24/7 AI coverage (no human needed)
Requires ChatBot add-on
No-code automation builder
Via ChatBot (separate subscription)
Campaign broadcasts
Built-in CRM with orders
Contact history only
In-chat ordering & payments
Revenue & order tracking
Customer segmentation (RFM)
Win-back campaigns
Loyalty program
Pricing model
Flat monthly, unlimited chats
Per-agent/seat pricing
Full REST API
White-label

Pricing comparison

Transparent pricing. No hidden fees.

Winner
DM

DMHub

Free plan available. Growth from $79/mo — AI, all channels, and commerce included.

  • AI agents included
  • All channels included
  • Unlimited messages
  • Commerce & loyalty built in
L

LiveChat

Starter at $20/agent/mo (website chat only). AI chatbot requires a separate ChatBot.com subscription from $52/mo. Costs add up fast for growing teams.

Why businesses switch to DMHub

All-in-one platform

No need for 5 different tools. Messaging, commerce, loyalty, and AI in one unified hub.

Setup in 10 minutes

Scan a QR code, connect WhatsApp, and your AI agent is live. No engineering required.

Transparent pricing

Pay per usage, not per seat. Scale from 10 to 10,000 customers without surprise bills.

Built for SMBs

Designed from day one for local businesses — restaurants, salons, clinics, gyms, and more.

Website chat plus every other channel

LiveChat covers your website. DMHub covers your website, WhatsApp, Instagram, Telegram, and SMS — with AI that answers questions, takes orders, and builds loyalty, all without a human online.

Migrate from LiveChat — free
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DMHub vs LiveChat (2026) — Feature & Pricing Comparison