Comparison

DMHub vs Klaviyo

Klaviyo is the email and SMS marketing platform beloved by e-commerce brands. But it is outbound-only — there is no inbox, no WhatsApp, no real-time conversation. DMHub gives you outbound AND inbound across every channel.

DMHub wins in 10 out of 20 feature categories

Feature-by-feature comparison

See exactly what you get with DMHub vs Klaviyo.

Feature
DMHub
Klaviyo
WhatsApp Business API (native)
Instagram DM
Facebook Messenger
Telegram
SMS marketing
Email marketing
Via Resend integration
Web chat widget
Shared team inbox
Two-way conversation handling
AI agents (GPT-4o / Claude)
AI features (send-time, content AI)
AI voice note transcription
Visual automation builder
Campaign broadcasts (all channels)
Email + SMS only
Built-in CRM with orders
Customer profiles + order history (via integrations)
In-chat ordering & payments
Customer segmentation (RFM)
Predictive RFM (email/SMS focus)
Win-back campaigns
Email win-back flows
Loyalty program
Via Loyalty Lion integration
Full REST API
White-label

Pricing comparison

Transparent pricing. No hidden fees.

Winner
DM

DMHub

Free plan available. Growth from $79/mo — inbox, AI, all channels, and commerce included.

  • AI agents included
  • All channels included
  • Unlimited messages
  • Commerce & loyalty built in
K

Klaviyo

Free up to 250 contacts. Email from $20/mo (1K contacts). SMS billed separately per message. Costs scale steeply with contact volume — 10K contacts runs $150+/mo for email alone.

Why businesses switch to DMHub

All-in-one platform

No need for 5 different tools. Messaging, commerce, loyalty, and AI in one unified hub.

Setup in 10 minutes

Scan a QR code, connect WhatsApp, and your AI agent is live. No engineering required.

Transparent pricing

Pay per usage, not per seat. Scale from 10 to 10,000 customers without surprise bills.

Built for SMBs

Designed from day one for local businesses — restaurants, salons, clinics, gyms, and more.

Outbound campaigns plus inbound conversations

Klaviyo drives customers back with email and SMS. DMHub catches them when they reply — on WhatsApp, web chat, or any channel — and turns that conversation into a booking, order, or loyalty milestone.

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DMHub vs Klaviyo (2026) — Feature & Pricing Comparison