All Features

Knowledge Base

Give your AI agent the answers before customers ask the questions.

Upload your menu, FAQ, price list, policies, or any document. DMHub creates a searchable knowledge base that powers your AI agent's responses. Customers find answers themselves through self-service articles, and your AI agent quotes accurate information directly from your content.

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Key benefits

What Knowledge Base does for your business

AI-powered accuracy

Your AI agent answers customer questions by quoting directly from your uploaded documents. No guessing, no hallucinations -- just accurate, cited information.

Self-service portal

Publish customer-facing articles that reduce support volume. Common questions get answered before they ever reach your inbox.

Easy content management

Upload PDFs, Word documents, or paste text directly. Organize into categories. Update anytime -- the AI learns changes immediately.

Multi-language support

Upload content in any language. Your AI agent can answer questions in the customer's language, even if your documents are in a different one.

How it works

Get started in 3 steps

01

Upload your content

Drag and drop your menu, FAQ, price list, policies, or any document. Paste text, upload PDFs, or link to existing pages.

02

Organize into categories

Group articles by topic: Menu, Pricing, Policies, Location Info, etc. Assign to specific AI agents or make available to all.

03

AI starts answering

Your AI agent immediately uses the knowledge base to answer customer questions. Responses cite specific documents for accuracy.

Use cases

How real businesses use Knowledge Base

Restaurants

Upload your full menu with allergen info. When a customer asks 'Do you have gluten-free pasta?', the AI gives an accurate, menu-sourced answer.

Healthcare

Publish insurance acceptance lists, office hours, and pre-visit instructions. Patients get instant answers to common questions.

SaaS

Import your help center articles. Your AI support agent answers product questions with links to relevant documentation.

Try Knowledge Base for free

No credit card. No complicated setup. Connect WhatsApp and go.

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AI Knowledge Base for WhatsApp | Self-Service FAQ | DMHub