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Contacts & CRM

Every customer conversation becomes a relationship you can track.

DMHub automatically builds rich customer profiles from every WhatsApp conversation. Custom attributes, tags, conversation history, purchase data, and loyalty status -- all in one place. No manual data entry. No spreadsheets. Every message adds context to the relationship.

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Key benefits

What Contacts & CRM does for your business

Automatic profile enrichment

Customer profiles build themselves from conversations. Names, preferences, order history, and contact details are captured automatically.

Custom attributes

Add fields that matter to your business: dietary preferences, appointment history, membership tier, or anything else you need to track.

Smart search and filtering

Find any customer instantly by name, phone, tag, attribute, or conversation content. Filter by last contact date, spend amount, or segment.

Unified view across channels

Whether a customer reached you on WhatsApp, Instagram, or SMS -- their profile shows every interaction in one timeline.

How it works

Get started in 3 steps

01

Contacts appear automatically

Every customer who messages you gets a profile. DMHub captures their name, number, and conversation context without any manual work.

02

Enrich with custom data

Add tags, custom attributes, and notes. Import existing contacts from spreadsheets or other CRMs with one click.

03

Segment and act

Group contacts by behavior, spending, or any attribute. Target segments with campaigns, automations, or personalized AI responses.

Use cases

How real businesses use Contacts & CRM

Restaurants

Track each diner's favorite dishes, allergens, and visit frequency. The AI remembers their preferences in every conversation.

Gyms

See each member's class attendance, membership status, and PT booking history in one profile. Spot at-risk members before they cancel.

Retail

Import 5,000 contacts from your existing system and immediately segment them by purchase history for targeted WhatsApp campaigns.

Try Contacts & CRM for free

No credit card. No complicated setup. Connect WhatsApp and go.

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WhatsApp CRM for Small Business | Contact Management | DMHub