Every customer conversation becomes a relationship you can track.
DMHub automatically builds rich customer profiles from every WhatsApp conversation. Custom attributes, tags, conversation history, purchase data, and loyalty status -- all in one place. No manual data entry. No spreadsheets. Every message adds context to the relationship.
Customer profiles build themselves from conversations. Names, preferences, order history, and contact details are captured automatically.
Add fields that matter to your business: dietary preferences, appointment history, membership tier, or anything else you need to track.
Find any customer instantly by name, phone, tag, attribute, or conversation content. Filter by last contact date, spend amount, or segment.
Whether a customer reached you on WhatsApp, Instagram, or SMS -- their profile shows every interaction in one timeline.
Every customer who messages you gets a profile. DMHub captures their name, number, and conversation context without any manual work.
Add tags, custom attributes, and notes. Import existing contacts from spreadsheets or other CRMs with one click.
Group contacts by behavior, spending, or any attribute. Target segments with campaigns, automations, or personalized AI responses.
Track each diner's favorite dishes, allergens, and visit frequency. The AI remembers their preferences in every conversation.
See each member's class attendance, membership status, and PT booking history in one profile. Spot at-risk members before they cancel.
Import 5,000 contacts from your existing system and immediately segment them by purchase history for targeted WhatsApp campaigns.
Features that complement Contacts & CRM.
No credit card. No complicated setup. Connect WhatsApp and go.
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