All Features

WhatsApp Flows

Build interactive forms and multi-step experiences inside WhatsApp.

WhatsApp Flows let you create rich, interactive experiences within the WhatsApp interface. Multi-step forms, product catalogs, appointment pickers, surveys, and more -- all rendered natively in WhatsApp without sending the customer to a web page. Higher completion rates, better data collection, smoother customer experiences.

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Key benefits

What WhatsApp Flows does for your business

Native WhatsApp UI

Flows render as native WhatsApp interface elements. Customers interact without leaving WhatsApp, which means higher completion rates.

Multi-step forms

Collect structured data in multiple steps: contact info, preferences, appointment details, order customization, and more.

Pre-built flow templates

Start with templates for common flows: appointment booking, feedback survey, order customization, lead qualification, and event registration.

Data integration

Flow responses feed directly into your CRM, trigger automations, and update customer profiles. No manual data entry needed.

How it works

Get started in 3 steps

01

Choose or build a flow

Pick from pre-built flow templates or create a custom flow with the visual builder. Define screens, inputs, and logic.

02

Attach to a trigger

Connect the flow to a message keyword, automation step, or AI agent action. When triggered, the flow opens in the customer's WhatsApp.

03

Collect and act

Flow responses are captured in the conversation and CRM. Trigger follow-up automations based on the data collected.

Use cases

How real businesses use WhatsApp Flows

Restaurants

A 3-screen ordering flow: select items, customize (add-ons, special instructions), confirm and pay. Completed entirely within WhatsApp.

Healthcare

Patient intake form as a WhatsApp Flow: personal details, insurance info, symptoms, and preferred appointment time. Collected before the visit.

Events

Event registration flow: select event, choose date, enter attendee details, confirm. RSVP list updates in real-time.

Try WhatsApp Flows for free

No credit card. No complicated setup. Connect WhatsApp and go.

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WhatsApp Flows Builder | Interactive Forms in Chat | DMHub