Conversation Sentiment Estimator
Paste any customer conversation and get an instant sentiment score plus improvement suggestions — client-side only, nothing is sent to any server.
Try a sample:
DMHub's AI agents score sentiment on every conversation automatically and route unhappy customers to the right team.
Try DMHub for free →Frequently Asked Questions
How does the sentiment analysis work?
This tool uses a simple word-frequency heuristic — positive and negative word lists with intensity multipliers. It is fast and private (runs entirely in your browser) but not as accurate as ML-based analysis.
Is my conversation data sent anywhere?
No — the analysis runs 100% in your browser using JavaScript. Your text never leaves your device.
When should I escalate a conversation?
Escalate when the sentiment is negative with more than 3 negative signals, or when the customer uses words like "cancel", "refund", "fraud", or "legal". DMHub can automate escalation routing based on these signals.
Can I use this for WhatsApp conversations?
Yes — paste any conversation text: WhatsApp, SMS, email, or live chat. The tool analyzes the full text regardless of source.
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