Email cart recovery converts at 3%. WhatsApp cart recovery converts at 12–18%. DMHub connects to your Shopify or WooCommerce store, detects abandoned sessions, and sends a personalized recovery message within 1 hour — with a one-tap payment link inside.
69% of online shopping carts are abandoned — most stores recover less than 5% of that revenue
Cart recovery emails average a 10% open rate, and only 1–3% of recipients actually complete the purchase
Customers who abandon mobile carts are nearly impossible to recover with desktop-first email sequences
Discount-based recovery trains customers to abandon carts intentionally to wait for a coupon code
Without WhatsApp opt-in data, most stores can't even reach mobile-first shoppers where they live
DMHub detects cart abandonment from your Shopify or WooCommerce webhook and sends a personalized WhatsApp within 60 minutes — the window when intent is highest. Conversion rates average 12–18%.
Each recovery message includes the exact product the customer left behind — name, image, and price — plus a direct checkout link. Personalization drives 3× higher conversion vs generic "you forgot something" messages.
If the first message doesn't convert, DMHub sends a 24-hour follow-up (social proof) and a 72-hour final message (urgency or limited offer). Each message can include a different incentive — or none at all.
DMHub only sends recovery messages to customers who have opted in to WhatsApp marketing. Easy opt-in collection at checkout, via QR code, or via keyword campaign. Auto-opt-out on any "STOP" reply.
Shopify, WooCommerce, BigCommerce, and Magento webhooks fire the recovery sequence the moment a cart is abandoned. No batch jobs, no delays.
Each message includes the product photo and a direct-to-checkout link. Reduces friction from recovery click to completed purchase.
Configure a time-limited discount that auto-generates per customer — "10% off if you order in the next 2 hours." Prevents universal coupon leakage.
1h, 24h, and 72h recovery messages with independent content and offer logic. Customers who purchase at step 1 are automatically removed from the sequence.
DMHub tracks which recovery messages led to completed purchases. See exact revenue recovered, conversion rate by message, and ROI per campaign.
Opt-in widget for checkout pages, QR codes for physical retail, and keyword-based opt-in campaigns. Auto-opt-out on "STOP" reply. Audit log for every consent record.
Representative examples — not verified customer endorsements
“Cart recovery on WhatsApp converts at 14% for us. Email recovery converts at 2.8%. We moved our entire abandoned cart budget to DMHub and never looked back.”
Dana R.
Coastal Threads, Charleston
“The 1-hour recovery window is key. We tried 2-hour delays and conversion dropped by half. DMHub's instant detection is what makes it work.”
Omar S.
The Gadget Den, Austin
“We recovered $41,000 in the first quarter. The product-specific message with the actual item photo is what customers respond to — it feels personal, not spammy.”
Amanda V.
Little Luxe Boutique, Nashville
FAQ
DMHub listens to e-commerce webhooks (Shopify's checkouts/abandoned, WooCommerce's woocommerce_checkout_order_processed, etc.). When a checkout session expires without a completed order and the customer's WhatsApp number is on file, the recovery sequence triggers automatically.
DMHub provides three opt-in collection methods: (1) a checkout page widget that collects WhatsApp at purchase, (2) a QR code for in-store signage, and (3) a keyword campaign (customers text a word to your number to opt in). All methods are GDPR and TCPA compliant with full audit trails.
Yes. You can configure zero-discount recovery messages that rely on urgency ("your cart expires tonight"), social proof ("347 people are viewing this item"), or simply a convenient deep link. Discounts are optional and configurable per product category or cart value threshold.
DMHub checks your order management system before sending each recovery message. If a completed order exists for that customer and cart, the sequence is cancelled automatically. No recovery message goes to a customer who already bought.
You can configure minimum cart value thresholds per sequence. Common configurations: full 3-touch for carts over $50, single-touch only for carts under $25. You can also configure different sequences for first-time vs returning customers.
Your first 100 conversations are free. No credit card. No complicated setup.
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