Shoppers research cars at midnight. Service lane customers want updates while you're under the hood. DMHub keeps both conversations moving without adding staff.
Internet leads go cold waiting 4–6 hours for a BDC callback — competitor responds in 5 minutes
Service advisors spend 45 minutes a day fielding "is my car ready yet?" calls they can't answer quickly
Unsold showroom visitors rarely get a structured follow-up; most are forgotten within 48 hours
Trade-in valuations require a 20-minute conversation with a manager who's usually unavailable
Finance department follow-up on pending deals is inconsistent — deals die in silence
Shoppers ask "what's your price on the F-150 XLT?" and the AI responds with live inventory, MSRP, and current incentives — in under 10 seconds.
Customers get proactive WhatsApp updates when their vehicle enters the shop, when diagnostic results are in, and when it's ready for pickup — without calling in.
The AI collects year, make, model, mileage, and condition via WhatsApp and delivers a real-time Kelley Blue Book or Black Book estimate — preparing the customer before they arrive.
Visitors who leave without buying enter a 7-day sequence: thank you, vehicle highlight, financing reminder, and manager offer. Conversion rate 2–3× higher than phone calls.
Customers describe what they want; the AI finds matching vehicles from your DMS and shares photos, pricing, and availability.
Real-time service lane updates via WhatsApp. Customers approve additional work without calling — no hold time.
AI collects vehicle details and delivers a real-time range estimate from KBB data, setting expectations before the desk.
Customers book oil changes, tire rotations, and recalls directly in WhatsApp. Reminders reduce no-shows by 40%.
Pending finance customers get structured touchpoints. AI answers common F&I questions and escalates to the closer.
Post-sale and post-service surveys via WhatsApp — response rates 4× higher than email. Flags issues before they become Google reviews.
Representative examples — not verified customer endorsements
“Our internet lead response time went from 4 hours to under 2 minutes. We stopped losing deals to the dealer down the street.”
Frank R.
Metro Ford, Columbus
“Service customers used to call 3 times a day for updates. Now they get proactive texts and our advisors can actually advise — instead of answering phones.”
Terri M.
Prestige Honda Service Center, Dallas
“The trade-in pre-qualifier saves 20 minutes at the desk. Customers come in knowing the range. Negotiations are smoother and faster.”
Derek S.
Lakeside Toyota, Minneapolis
Integrates with the tools auto dealerships & service centers already use
FAQ
Yes. DMHub integrates with CDK Global, Reynolds & Reynolds, DealerSocket, and Dealertrack for live inventory and RO data. VinSolutions and Elead CRM are also supported.
Service advisors can update status manually from the DMHub inbox (e.g., "diagnostic complete, waiting on approval"). The AI sends the update and collects the customer's approval for additional work.
Yes. The AI identifies the vehicle from the customer's record, explains the recall process or lease-end options, and books a service or sales appointment as appropriate.
Visitors are enrolled via a QR code or a number collected during the showroom visit. The sequence runs: Day 1 thank you → Day 3 vehicle highlight → Day 5 financing nudge → Day 7 manager call offer.
Yes. DMHub supports multi-rooftop groups with separate phone numbers, inventory feeds, and teams per location — managed from a single dashboard.
Your first 100 conversations are free. No credit card. No complicated setup.
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