Your AI receptionist books appointments, sends reminders, and handles insurance questions on WhatsApp. Every missed call becomes a confirmed booking.
Patients call during procedures and leave voicemails nobody returns until the next day
Appointment no-shows cost the average practice $75,000+ per year in lost chair time
Insurance pre-authorization questions consume 30+ minutes of front-desk time per patient
Recall programs rely on staff manually calling patients who routinely ignore phone calls
New patient intake forms arrive via fax or paper, creating a data-entry backlog
Patients text anytime to book, reschedule, or cancel. The AI checks your availability and confirms the slot in real time — even at 10 PM.
Reminders at 48 h, 24 h, and 2 h before appointment. Each message asks the patient to confirm. No confirmation = automatic follow-up call queue.
The AI answers common questions about accepted plans, co-pays, and whether a procedure is typically covered — in the patient's preferred language.
Patients due for a cleaning get a personal-feeling WhatsApp message six months after their last visit. Reply to book — one tap.
Patients see available slots and book directly in WhatsApp. PMS sync prevents double-bookings.
AI collects chief complaint, insurance, and medical history before the appointment to save chair-side time.
Six-month and annual recall messages go out automatically, keeping hygiene chairs full without staff effort.
48 h, 24 h, and 2 h reminders with one-tap confirm or reschedule. No-show rate drops measurably in week one.
The AI checks on patient comfort 48 h after a procedure and routes concerns to the clinical team immediately.
DMHub never stores clinical data in WhatsApp. PHI stays in your PMS. The AI works with appointment metadata only.
Representative examples — not verified customer endorsements
“Our no-show rate went from 14% to 3% in six weeks. We added eight extra appointments per week just by filling formerly empty slots.”
Dr. Sarah K.
Bright Smile Dental, Phoenix
“Patients love texting us. New patient bookings from WhatsApp now outpace our website contact form 3:1.”
Dr. Marcus R.
Family First Dentistry, Charlotte
“Our recall program used to require two full-time front-desk hours a day. DMHub automated 90% of it overnight.”
Linda T.
Crest Dental Group, Portland
Integrates with the tools dental practices already use
FAQ
Yes — DMHub connects to major dental PMS platforms via API or calendar sync. Appointment data flows both ways: patients book in WhatsApp, the slot blocks in your PMS.
DMHub does not store clinical records, diagnoses, or PHI in the messaging layer. Booking metadata (name, time, phone) is encrypted in transit and at rest. We sign a BAA upon request.
The AI triages urgency: if a patient describes acute pain, it escalates to a same-day booking flow and, if after hours, sends an emergency contact. Complex clinical questions are routed to staff.
DMHub pulls the last-visit date from your PMS. 6 months later, the patient gets a WhatsApp message with a booking link. It re-sends once if no response. You can customize the timing and message.
The AI auto-detects the patient's language from their first message and responds in kind. It supports 47 languages including Spanish, Mandarin, Portuguese, and Arabic.
Your first 100 conversations are free. No credit card. No complicated setup.
Book a free DMHub demo for your practice