Stop losing new-member leads to voicemail and missed DMs. DMHub converts every WhatsApp inquiry into a trial booking or membership — automatically.
New leads ask about pricing and trials on WhatsApp at 9 PM — no staff to respond until 9 AM
Class schedules change weekly; members text "is 6 AM HIIT still on?" 40 times a week
Members cancelling memberships often just needed a pause, not a goodbye
Personal training sign-ups are missed because trainers manage their own unstructured DMs
Free trial members fall through the cracks with no structured follow-up sequence
Inquiries about pricing or classes get an instant response with trial details and a booking link. 80% of trials booked in the first conversation.
Members text "what classes are on Wednesday morning?" and get a live schedule pulled from your booking system — no PDF hunting.
When a member says they want to cancel, the AI offers a pause option, a downgrade, or a personal conversation with a manager — saving 30–40% of cancellations.
Members interested in personal training see trainer profiles, specialties, and availability. They book a free intro session in the same conversation.
New leads get a personalized trial offer with a booking link. Reminder fires the day before the visit.
Members ask about any class, any day. The AI pulls live data from Mindbody, Glofox, or your booking system.
Members who text "I want to cancel" enter a save flow that resolves 35% of cancellation intents.
The AI captures member goals, budget, and schedule, then recommends the best-fit personal trainer from your roster.
Trial members get a structured 30-day WhatsApp sequence: tips, motivation, and a conversion offer at day 25.
When a class fills, members join a waitlist in one tap. A cancellation opens their spot instantly — no staff action needed.
Representative examples — not verified customer endorsements
“We converted 68% of trial inquiries into paid memberships last month, up from 41%. The follow-up sequence makes all the difference.”
Mike D.
Iron Republic Gym, Denver
“The cancellation save flow recovered $4,200 in monthly recurring revenue in the first quarter. Best ROI we've ever seen from a tool.”
Keisha B.
Elevate Fitness, Houston
“Our front desk handles 60% fewer repetitive questions. Staff are now focused on member experience, not answering "what time does the gym close?"”
Ryan J.
CrossFit Harbor, San Diego
Integrates with the tools gyms & fitness studios already use
FAQ
DMHub integrates with Mindbody, Glofox, Pike13, Trainerize, and PushPress. For other systems, we use iCal sync or CSV import for scheduling data.
Yes. The AI presents your membership tiers, answers questions, and sends a Stripe checkout link. Payment confirmation triggers automatic onboarding messages.
When the AI detects cancellation intent, it presents three options: a 30-day pause, a downgrade to a lower tier, or a conversation with a manager. Each option has a script tailored to your offers.
Yes. Each trainer can have their own WhatsApp number or a shared inbox with role-based routing. Conversations tagged for a specific trainer land in their queue.
Day 1: welcome + first-class tips. Day 7: progress check-in. Day 14: introduce a trainer. Day 21: community event invite. Day 25: membership conversion offer with urgency. Fully customizable.
Your first 100 conversations are free. No credit card. No complicated setup.
Convert more leads starting today — free