AC down in July, heat out in January — your customers text first. DMHub captures every emergency, books every maintenance call, and sells more service agreements on autopilot.
Summer breakdown calls flood in simultaneously; one dispatcher can't handle volume, jobs get missed
Maintenance agreement renewals happen when staff manually remember to call — most don't get called
Customers whose AC breaks at 4 PM Friday call your competitor because you went to voicemail
Equipment replacement leads cool off waiting 48 hours for an estimate appointment
Seasonal tune-up campaigns live in the dispatcher's head with no systematic outreach
When call volume spikes, DMHub's AI handles WhatsApp — triage, booking, and dispatch — while your team handles voice calls. No lead falls through.
Plans expiring in 30 days get a personal-feeling WhatsApp message with renewal details and a payment link. Renewal rates up 35% on average.
Customers with a failed AC or furnace text 24/7. The AI captures the issue, books an after-hours slot, and routes to your on-call tech — with customer photos attached.
Customers whose units are 10+ years old enter an education-first nurture sequence that moves them naturally toward a replacement estimate over 90 days.
No AC in a heat wave? No heat in a blizzard? AI captures urgency, books dispatch, and texts the tech — in 3 minutes or less.
Automated renewal outreach at 60, 30, and 7 days before expiry. Pay-by-link inside WhatsApp. 35% higher renewal rate.
Customer-supplied info (model number, error code, photos) goes to your tech before arrival — faster diagnosis, fewer return trips.
AI identifies aging equipment from service history and starts a 90-day education sequence that generates replacement estimates.
Spring AC and fall furnace campaigns go out to your entire customer base with one click — all booked via WhatsApp.
Post-service review requests with a direct Google link. Referral request one month later for satisfied customers.
Representative examples — not verified customer endorsements
“Last July we handled 40% more emergency calls without adding staff. The AI managed WhatsApp while my team answered phones. Revenue was up $18,000 that month.”
Dave K.
Comfort Zone HVAC, Atlanta
“Maintenance plan renewals used to be a nightmare. Now 78% renew before we even have to call them — the WhatsApp reminder sequence is that effective.”
Paula R.
Arctic Air Services, Dallas
“The replacement pipeline is genius. We flag every unit over 10 years old and the AI nurtures them for 90 days. Our replacement revenue increased 22% year-over-year.”
Jim T.
Premier HVAC Solutions, Denver
Integrates with the tools hvac companies already use
FAQ
DMHub scales automatically — there's no call volume limit. Every WhatsApp message is handled in parallel. The AI triages urgency, books slots, and dispatches without queuing.
Yes. DMHub integrates with all major HVAC FSMs. Jobs booked via WhatsApp create work orders automatically. Customer service history syncs both ways.
60 days before expiry: early renewal reminder with a discount. 30 days: renewal link with plan details. 7 days: urgency message. All sent via WhatsApp. Payment link included in every message.
Yes. The AI asks for make, model, error code, and photos as part of the intake flow. The tech sees all of this in the DMHub dispatch notification before leaving for the job.
Yes. Commercial accounts can have multiple properties associated with a single WhatsApp contact. Each property has its own service history, equipment list, and routing rules.
Your first 100 conversations are free. No credit card. No complicated setup.
Handle every call this season — start free