Potential clients text instead of calling. Existing clients expect instant updates. DMHub handles both — screening leads, booking consults, and keeping clients informed — without adding paralegals.
Potential clients contact the firm outside business hours; no response means they hire the next attorney on the list
Intake staff spend 30 minutes screening each inquiry — 70% aren't qualified; AI can do this in 3 minutes
"What's the status of my case?" is the #1 support request — answering it takes attorney time it shouldn't
Consultation no-shows waste billable time; no systematic reminder process exists
Document requests go to email inboxes nobody monitors consistently; clients feel ignored
The AI screens every inquiry for practice area fit, urgency, and basic facts — only forwarding qualified prospects to an attorney for a consultation booking.
Qualified prospects book a consultation directly in the WhatsApp conversation. Reminders fire 24 h and 1 h before — no-show rate drops 60%.
Clients text "what's happening with my case?" and get a status update from the matter management system without involving the attorney or paralegal.
The AI sends document request checklists via WhatsApp. Clients upload files directly in the chat. Nothing gets lost in email threads.
AI qualifies leads by practice area, fact pattern, and jurisdiction in a 5-message conversation before any attorney time is spent.
Qualified leads book directly into an attorney's calendar with a 2-step confirmation. Reminders eliminate no-shows.
AI sends itemized document checklists via WhatsApp. Clients upload files; the AI confirms receipt and routes to the matter folder.
When a matter milestone occurs (filed, scheduled, settled), clients receive a proactive WhatsApp update — before they ask.
AI answers common billing questions (invoices, trust account, payment methods) without involving accounting staff.
DMHub never stores legal advice or privileged communication. Substantive legal questions are always routed to the attorney.
Representative examples — not verified customer endorsements
“We used to miss 40% of after-hours inquiries. Now every potential client gets an instant response. Qualified leads from WhatsApp are up 65%.”
Jennifer L.
Lopez & Associates, Los Angeles
“"What's happening with my case?" used to take 15 minutes of paralegal time per client per week. DMHub automated it. My team bills those hours now.”
Robert C.
Chambers Law Group, Chicago
“Consultation no-shows dropped from 28% to 6%. We're booking the same number of consults but converting far more into retained clients.”
Priya A.
Arora Family Law, Houston
Integrates with the tools law firms & legal practices already use
FAQ
DMHub is designed so that substantive legal advice never flows through the AI layer. The AI handles intake, scheduling, document logistics, and billing FAQs — legal counsel is always an attorney-to-client direct communication.
Yes. Set routing rules by keyword, practice area, or question type. A PI inquiry routes to your PI intake form; a family law matter routes to family law — each with practice-specific screening questions.
Yes. DMHub integrates with Clio, MyCase, PracticePanther, and Smokeball. Matters created from WhatsApp leads sync automatically. Case status updates pull from your matter management system.
The AI sends a checklist of required documents. Clients upload files directly in the WhatsApp thread. Files are routed to the correct matter folder and a confirmation is sent to the client and the paralegal.
Yes. The AI auto-detects language and responds in kind. This is particularly valuable for immigration law, personal injury, and family law practices serving diverse communities.
Your first 100 conversations are free. No credit card. No complicated setup.
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