Finding your invoices
Go to /settings/billing → Invoices. All past invoices are listed with date, amount, and download link.
What's on an invoice
A typical DMHub invoice includes:
| Line item | Description |
|---|---|
| Plan subscription | Your monthly or annual plan fee |
| Credit purchase | Any manual credit top-ups made that period |
| Auto-recharge | Credits added automatically via auto-recharge |
Understanding the plan charge
The plan charge is fixed and billed on the same date every month (or annually if you're on annual billing). It covers:
- Your team seat allotment
- Channel connections
- Base feature access
Tax and VAT
Depending on your country, sales tax or VAT may be added to your invoice. DMHub uses Stripe Tax to calculate the correct rate based on your billing address.
To enter your VAT/tax ID (for B2B purchases in EU), go to /settings/billing → Tax Information.
Downloading invoices
Click the Download PDF button next to any invoice. The PDF is formatted for accounting purposes and includes:
- Invoice number
- Billing address
- Itemized line items
- Tax breakdown
- Total charged
Invoice disputes
If you see a charge you don't recognize, contact support@dmhub.ai with:
- The invoice number
- The date and amount of the unexpected charge
- Your business name
We respond to billing inquiries within 1 business day.
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